Order/Payment Policy

1. Order:

1.1 Order confirmation Once your order has been logged and payment authorization has been received, the Seller confirms receipt of the order and begins processing it. You will receive an email containing the details of Buyer’s order when the Seller receives it and confirms the same. In this mail you will be provided with a unique digin order ID, a listing of the item(s) you have ordered, the expected delivery time and/or One Time Code (OTC). If the Order is placed with multiple vendors, then separate order confirmation emails will be sent for each Seller. You will also be notified when the Seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

2.Shopping::

2.1 Different prices for the same product : A product could be listed under different prices. There could be multiple Sellers offering you the same product but at a different price.

2.2 Account to shop on digin : You can shop on digin by providing just your email ID.

3. Payments:

3.1 Pay for a digin purchase : digin offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that digin's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking (NEFT/RTGS) to make your purchase. digin also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards.

3.2 Delivery charges: Delivery charges shall be applied over and above List prices. Delivery charges vary with each Seller's Shipping Policy, place of order, place of delivery, weight and volume of the product.

3.3 Credit/debit card or Internet Banking payment through mobile : You can make credit card payments through the digin mobile site and application. digin uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks. digin offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

Credit cards:- We accept payments made using all major credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Debit cards:- We accept payments made using all major debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

3.4 Hidden costs/taxes : There are no hidden charges when you make online purchase on digin. List prices are final and all inclusive. The price you see at checkout is exactly what you would pay.

3.5 Safe to use credit/debit card on digin : Your online transaction on digin is secure with the highest levels of transaction security currently available on the Internet. digin uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on digin are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

3.6 3D Secure password : The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively. The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases. Internet Banking (NEFT/RTGS) payment digin offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

3.7 Credit/debit card or Internet Banking payment through mobile : You can make credit card payments through the digin mobile site and application. digin uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

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